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WIRELESS NURSE CALL

Wireless nurse call systems like Philips Lifeline and RCare use mobile apps, pendants, and smart sensors to enable help calls, fall detection, and real-time location tracking in senior living. Featuring pull cords, wander management, and cloud-based platforms, they enhance safety, mobility, and staff coordination. Easy to install and highly flexible,
they support personalized care while maintaining a home-like environment.

Lifeline

These systems improve response times and reduce risk, support resident independence, and comply with UL-2560 certification and EHR integration.

Key Products Include:

    • CarePoint – A customizable mix of resident safety technologies designed for senior living communities, which includes:
      • CarePoint (traditional) – Emergency call system with resident pull-cords, wander tags, check in stations, and door/window monitoring.
      • CarePoint Essential – Cloud-based platform with advanced features: alert failover, enhanced locating, automatic fall detection, Alexa integration, and remote dashboards.
    • Alexa voice assistant integration – combine CarePoint Essential with Alexa Smart properties for voice activated help requests, contextual alerts, and engagement via voice commands.

Features include cloud and local failover for continuous alerts, precise locating, fall detection, robust reporting, voice command support, and comfortable reliable hardware options

Use Cases: Emergency response, wander management, resident mobility, voice enabled assistance, staff coordination via pagers and mobile apps.

Lifeline Senior Living logo with white text on a blue background above a gray 'Senior Living' label on white
RCare logo featuring a large stylized 'R' in blue and the word 'care' in white on a teal background

Rcare

Intelligent alert systems, seamless staff communication, and adaptable tools that support safety and compliance.

Key Products Include:

    • RCare Nurse Call – Platform that include wearable pendants, pull cords, waterproof buttons, and environmental sensors.
    • RCare Mobile – A secure Androide/IOS app delivered via rugged Rphone or tablet. Offers real-time location alerts, caregiver call coordination, two-way voice, “I Got It” claim feature, and ADL (Activities of Daily Living) logging.
    • Caregiver Console – Touchscreen dashboard (10″) that displays call alerts with resident photo and location, provides team messaging/communication, and enables call delegation.
    • Analytics and reporting – Built-in tracking for call response times, ADL activities, location events, with customizable reporting for shifts, residents, and wings.

Features include “I Got It” call claiming, location tracking, waterproof pendants, integration with PointClickCare and Alexa

Use Cases: Emergancy response, wander management, care task tracking, infection control, staff coordination via mobile apps and location-enabled alerts.