LIFELINE

A pioneer in personal emergency response systems since 1974, lifeline now offers wireless nurse call alert systems tailored for senior living communities. their solutions range from traditional pendant-based systems to cloud-connected resident safety platforms with fall detection, GPS, voice integration, and seamless facility-wide alerting.

Main Products

CarePoint Traditional Emergency Call System

A flexible, wireless e-call solution designed for resident safety  across senior living communities.

    • Type: Wireless pendant-based resident call system
    • Core Components: wearable pendants, wall/bath buttons, central wireless console
    • integration: Pager/mobile alerts, cloud dashboard

CarePoint Essential (Cloud-Based Platform)

A next-gen, cloud-powered safety and communication system for enterprise-level senior living facilities

    • Type: Wireless/cloud-integrated resident safety platform
    • Core Components: Wireless help buttons with fall detection, staff tablets/mobile app, cloud dashboard
    • Integration: Alexa voice assistant, controlled access, wander/fire systems, failover alert redundancy

CarePoint Go (Mobile Pendant Program)

Deployable mobile pendant system providing resident safety beyond fixed living spaces

  • Type: Wireless mobile pendant with GPS and fall detection
  • Core Components: Rechargeable pendant, two-way voice, cloud call routing
  • Integration: GPS tracking, emergency response center, on-site responder connection

HomeSafe/On-the-Go/Smartwatch

Personal alert solutions—ranging from at-home systems to GPS-enabled mobile devices—for individual resident protection

    • Type: Wearable emergency alert systems
    • Core Components: Base station or mobile pendant smartwatch
    • Integration: Two-way voice, GPS, fall detection, My Lifeline app for caregivers

Use Cases

  • Resident-Initiated Help Requests: Residents can press wearable pendants or in-room buttons to instantly alert staff or Lifeline’s monitoring center
  • Fall Detection and Emergency Alerts: AutoAlert technology detects falls and triggers alerts even if the resident is unable to press a button
  • Mobile Protection Inside and Outside the Facility: CarePoint Go and On-the-Go pendants provide GPS-based protection anywhere n or off campus—ideal for independent living or outings
  • Hands-Free Calling and Voice Integration: With Alexa integration, residents can say “Call for Help” without needing to physically interact with a device—perfect for low-mobility residents
  • Staff Efficiency and Real-Time Coordination: Cloud-based dashboards and mobile apps help staff prioritize and respond to alerts more efficiently across the community
  • Controlled Access and Wander Management: Integration with door locks and elevators helps staff monitor and protect residents with cognitive decline or at risk of elopement

Why it matters

  • Resident Safety: Lifeline pendants, smartwatches, and buttons include fall detection and two-way voice for immediate help
  • Regulatory compliance: systems like CarePoint Essential are UL-2560 certified and integrate wander/fire management
  • Rapid deployment: Wireless solutions are quick to install, ideal for new or renovated living spaces
  • Voice integration: Alexa-enabled devices allow hands-free help requests—improving resident accessibility
  • Scaleable solutions: From standalone pendants to enterprise-wide cloud platforms—Lifeline systems can grow with facility needs

Senior Living-Specific Features

  • Wearable Buttons and Pendants: Easy-to-press wireless care activation anywhere in the community
  • Fall detection with AutoAlert: Detects falls automatically and initiates emergency calls
  • Two-Way Voice Comm.: Built into pendants and watches to speak directly with help centers
  • GPS Location Tracking: CarePoint Go and On-the-Go pendants locate residents anywhere in the U.S.
  • Cloud-Based Dashboard and App: Staff can manage alerts and workflows via CarePoint notifier
  • Voice-Enabled Help: Alexa integration allows voice-activated help within units
  • Safety Redundancy: CarePoint Essential ensures alerts even during network outages
  • Controlled Access and Wander Management: Integrated with door/elevator locks to monitor at-risk residents